Introduction

At Timber & Tannery, we value your trust. Protecting your personal information is central to our commitment to craftsmanship, legacy, and customer care. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, shipping/billing address.
• Transaction data: Purchase history, payment information (processed securely via third-party providers).
• Website usage data: Cookies, IP address, browser type, and browsing behavior to improve site performance.

How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Send updates about new products, offers, and brand stories (if you opt in).
• Improve our website experience and product offerings.
• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell or trade your personal information. We may share data only with:

• Trusted service providers (payment gateways, shipping partners).
• Legal authorities if required by law.

Data Security

We implement industry-standard measures to protect your information, including:

• Secure servers and encrypted payment processing.
• Restricted access to personal data.
• Regular monitoring of our systems for vulnerabilities.

Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at: Timber & Tannery 📧 support@timberandtannery.com 🌐 timberandtannery.com