Terms & Conditions
“Fairness, Transparency, and Respect — values at the heart of Timber & Tannery.”
Welcome to Timber & Tannery. By accessing or purchasing from our website, you agree to the following Terms & Conditions. These terms are designed to protect both our customers and our brand, ensuring clarity and fairness in every transaction.
- General Use
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
- All content, including images, text, and designs, is the intellectual property of Timber & Tannery and may not be copied or reproduced without permission.
- Product Information
- We strive to ensure all product descriptions, images, and prices are accurate.
- As our products are handcrafted, slight variations in color, texture, or finish may occur — these are part of the artisanal character of Timber & Tannery.
- Orders & Payments
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order due to stock availability, pricing errors, or suspected fraudulent activity.
- Payments are processed securely through trusted third-party providers.
- Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors (courier delays, customs, etc.).
- Risk of loss passes to the customer once the product is delivered to the shipping address provided.
- Returns & Exchanges
- Returns and exchanges are subject to our Returns & Exchange Policy.
- Customers must initiate requests within the specified timeframe and meet eligibility conditions.
- Warranty
- Timber & Tannery products are covered under our Warranty Policy for manufacturing defects.
- Warranty does not cover normal wear and tear, misuse, or unauthorized alterations.
- Privacy
- Your personal information is handled in accordance with our Privacy Policy.
- We do not sell or trade customer data.
- Limitation of Liability
- Timber & Tannery is not liable for indirect, incidental, or consequential damages arising from product use.
- Our maximum liability is limited to the purchase price of the product.
- Governing Law
- These Terms & Conditions are governed by the laws of India.
- Any disputes will be subject to the jurisdiction of courts in New Delhi, India.
- Updates
- Timber & Tannery reserves the right to update these Terms & Conditions at any time.
- Changes will be posted on this page with the updated date.
✨ Brand-Aligned Closing Statement
“By choosing Timber & Tannery, you become part of our craft and legacy. These terms ensure fairness, transparency, and respect — values at the heart of our brand.”
This draft gives you a complete, professional Terms & Conditions page that matches your brand’s premium and artisanal positioning.