{"id":786,"date":"2026-02-15T17:47:16","date_gmt":"2026-02-15T17:47:16","guid":{"rendered":"https:\/\/timberandtannery.com\/?page_id=786"},"modified":"2026-02-15T17:58:01","modified_gmt":"2026-02-15T17:58:01","slug":"our-returns-exchanges","status":"publish","type":"page","link":"https:\/\/timberandtannery.com\/?page_id=786","title":{"rendered":"Our Returns & exchanges"},"content":{"rendered":"\t\t
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Returns & Exchange Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\u201cWe want you to love your Timber & Tannery purchase.\u201d<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our Commitment<\/strong><\/p>

At Timber & Tannery, every product is handcrafted with care and precision. We want you to love your purchase. If for any reason you are not satisfied, we offer a fair and transparent returns and exchange policy.<\/p>

Eligibility for Returns & Exchanges<\/strong><\/p>

  • Timeframe<\/strong>: Returns or exchanges accepted within 15 days<\/strong> of delivery.<\/li>
  • Condition<\/strong>: Item must be unused, unworn, and in its original packaging with tags intact.<\/li>
  • Proof of Purchase<\/strong>: Valid order ID or invoice required.<\/li><\/ul>

    What Can Be Returned or Exchanged<\/strong><\/p>

    • Products with manufacturing defects<\/strong> (stitching, buckle attachment, finishing issues).<\/li>
    • Wrong size or design received.<\/li>
    • Exchanges allowed for different sizes or designs, subject to availability.<\/li><\/ul>

      What Cannot Be Returned<\/strong><\/p>

      • Products showing signs of wear and tear, use, or damage caused by misuse.<\/li>
      • Customized or personalized items.<\/li>
      • Items purchased during clearance or final sale.<\/li><\/ul>

        Process<\/strong><\/p>

        1. Contact Us<\/strong>: Email support@timberandtannery.com or use our Contact Page.<\/li>
        2. Approval<\/strong>: Our team will review your request and provide return instructions.<\/li>
        3. Shipping<\/strong>: Customers are responsible for return shipping unless the item is defective or incorrect.<\/li>
        4. Resolution<\/strong>:
          • Exchange<\/strong>: Replacement shipped once the original item is received.<\/li>
          • Refund<\/strong>: Processed to the original payment method within 7\u201310 business days.<\/li><\/ul><\/li><\/ol>

            Brand-Aligned Language<\/strong><\/p>

            \u201cOur belts and essentials are crafted to last. If your Timber & Tannery piece doesn\u2019t meet expectations, we\u2019ll make it right \u2014 whether through an exchange, repair, or refund. Your trust is part of our legacy.\u201d<\/em><\/p>

            \u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Returns & Exchange Policy \u201cWe want you to love your Timber & Tannery purchase.\u201d Our Commitment At Timber & Tannery, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-786","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/pages\/786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timberandtannery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=786"}],"version-history":[{"count":7,"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/pages\/786\/revisions"}],"predecessor-version":[{"id":795,"href":"https:\/\/timberandtannery.com\/index.php?rest_route=\/wp\/v2\/pages\/786\/revisions\/795"}],"wp:attachment":[{"href":"https:\/\/timberandtannery.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}